Who should attend
Management, quality managers, process pilots, quality agents, any interested employee of the company.
Learning objectives
- Mastering the internal audit methodology
- Conduct internal quality audits
- Make audit a tool for progress for your business
Workshops for the preparation of an audit program and the audit checklist. Role-playing and audit simulations
Course highlights
- History and evolution of ISO 9000 standards
- Auditing: a process of communication
- The different types of audits and their objectives
- Steps of internal audits:
- Preparation
- Opening Meeting
- Execution
- Meeting of auditors
- Closing meeting
- The audit report
- Audit, a management tool