ISO 9001: 2015 and ISO 14001: 2015 – Master the requirements of standards

Pedagogic goals:

 · Master the new concepts of the structure of ISO HLS (high level Structure) 

 · Understand the major issues of the revision of ISO 9001: 2015 and ISO 14001: 2015

 · Deepening knowledge of the new requirements introduced by the ISO 9001 and 14001 Version 2015

 · Identify the impacts on your organization and prepare the evolutions impacting on your management system

Contents: 

 · Introduction

 · The goals and challenges of the revised standards.

 · The reviewing process · The timing and the potential impacts on your certification

 · The new HLS structure of ISO standards and related concepts

 · Vocabulary

 · The new definitions (ludic workshop around the terms and definitions)

 · The quality management principles (discovery workshop)

 · Organization context

 · Understand the internal and external context of the organization: What are the requirements? (Context of discovery workshop)

 · Understand the needs and expectations of stakeholders: Identify and determine their needs and expectations (brainstorming workshop)

 · The management responsibility

 · Roles, responsibilities and authorities: What changes?

 · Planning

 · Identify the risks and opportunities

 · The environmental aspects identification in a life cycle perspective

 · The goals and how to define the action plan to achieve them? (Reflection workshop)

 · Supports

 · What are the new resources requirements?

 · The internal and external communication

 · Management System documentation: What changes? (discovery workshop)

 · Operational activities realization

 · Control amendments

 · Consistency with the life cycle

 · The concept of goods and services provided by external service providers

 · Post-delivery activities requirements (Brainstorming workshop)

 · Performance evaluation

 · What must an organization monitor, measure, analyze and assess?

 · Internal Audit: What’s new?

 · Management review: developments

 · Improvement

 · What are the trends? In from and substance

 · Conclusion

 · Opportunities Raised by the new version

 · Impacts on your management system

 Persons concerned:

 Quality/Environment Expert, Quality Manager/Environment, Quality Director/Environment, QHSE Director or Manager, Internal Quality/Environment Auditor.

 Pedagogical methods:

Several workshops of exchange and individual reflection and sub-groups exercises, cases studies and quizzes. 

 Training Evaluation: 

Make a round table in the end of the course, questionnaire mailed 2 or 3 days after the course training.