ISO 9001: 2015 and ISO 14001: 2015 – Master the requirements of standards

You want to discover the changes introduced by the 2015 versions of the two standards, the main requirements, and understand the concepts of the new HLS structure (High Level Structure – the common framework of ISO standards)

Pedagogic goals:

 · Master the new concepts of the structure of ISO HLS (high level Structure) 

 · Understand the major issues of the revision of ISO 9001: 2015 and ISO 14001: 2015

 · Deepening knowledge of the new requirements introduced by the ISO 9001 and 14001 Version 2015

 · Identify the impacts on your organization and prepare the evolutions impacting on your management system

Contents: 

 · Introduction

 · The goals and challenges of the revised standards.

 · The reviewing process · The timing and the potential impacts on your certification

 · The new HLS structure of ISO standards and related concepts

 · Vocabulary

 · The new definitions (ludic workshop around the terms and definitions)

 · The quality management principles (discovery workshop)

 · Organization context

 · Understand the internal and external context of the organization: What are the requirements? (Context of discovery workshop)

 · Understand the needs and expectations of stakeholders: Identify and determine their needs and expectations (brainstorming workshop)

 · The management responsibility

 · Roles, responsibilities and authorities: What changes?

 · Planning

 · Identify the risks and opportunities

 · The environmental aspects identification in a life cycle perspective

 · The goals and how to define the action plan to achieve them? (Reflection workshop)

 · Supports

 · What are the new resources requirements?

 · The internal and external communication

 · Management System documentation: What changes? (discovery workshop)

 · Operational activities realization

 · Control amendments

 · Consistency with the life cycle

 · The concept of goods and services provided by external service providers

 · Post-delivery activities requirements (Brainstorming workshop)

 · Performance evaluation

 · What must an organization monitor, measure, analyze and assess?

 · Internal Audit: What’s new?

 · Management review: developments

 · Improvement

 · What are the trends? In from and substance

 · Conclusion

 · Opportunities Raised by the new version

 · Impacts on your management system

 Persons concerned:

 Quality/Environment Expert, Quality Manager/Environment, Quality Director/Environment, QHSE Director or Manager, Internal Quality/Environment Auditor.

 Pedagogical methods:

Several workshops of exchange and individual reflection and sub-groups exercises, cases studies and quizzes. 

 Training Evaluation: 

Make a round table in the end of the course, questionnaire mailed 2 or 3 days after the course training.